Most items are ready to ship out the next business day (Monday – Friday.)
Same day shipping may be available – order by 12pm Eastern Time and contact us after you place your order to let us know that you are in a hurry!
Most items are ready to ship out the next business day (Monday – Friday.)
Same day shipping may be available – order by 12pm Eastern Time and contact us after you place your order to let us know that you are in a hurry!
We offer two shipping methods: First class mail and Priority Mail.
$3.99 FREE UNTIL 12/19! – We ship from NY (zipcode 10960) which takes 1-5 postal service days in addition to the 1 day in studio. However it is not track-able or guaranteed. For a track-able guaranteed method please choose Priority Mail.
$6.50 – $4.50 UNTIL DEC 20TH! Usually delivers within 2-3 days in addition to our 1 day in studio time.
If you are not 100% thrilled with your necklace, you may return it for a full refund within 30 days of placing your order. However we do not refund shipping costs and you will be responsible for the return shipping.
Return to:
Willow & Star
256 Buena Vista Rd.
New City, NY 10956
If your child breaks her necklace, we are happy to repair it for free. Simply mail it back to us with a note and your return address and we will repair it and ship it back to you via first class mail within days!
Mail to:
Willow & Star
256 Buena Vista Rd.
New City, NY 10956